Scanners not supported by SANE

Manufacturer and model

Visioneer OneTouch Pro 8800 USB
Visioneer OneTouch Pro 8820 USB

Bus type

USB

Vendor ID

0x04a7

Product ID

0x0410

Chipset

Plustek ASIC P99002A
ALI Jpeg/USB M5615
Uses a winbond microcontroller; there are separate RAM chips for the JPEG and controller, and an external +socketed rom for the controller.

Comments

The 8820 is the same as the 8800 but has an additional transparency adapter.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

8820:
T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  5 Spd=12  MxCh= 0
D:  Ver= 1.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs=  1
P:  Vendor=04a7 ProdID=0410 Rev= 1.02
S:  Manufacturer=Visioneer
S:  Product=OneTouch Pro 8820 USB
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 50mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=usbscanner
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=0ms

8800:
bus-0/\\.\libusb0-0006--0x04a7-0x0410     04A7/0410
- Manufacturer : Visioneer
- Product      : OneTouch Pro 8800 USB
  wTotalLength:         32
  bNumInterfaces:       1
  bConfigurationValue:  1
  iConfiguration:       0
  bmAttributes:         40h
  MaxPower:             25
    bInterfaceNumber:   0
    bAlternateSetting:  0
    bNumEndpoints:      2
    bInterfaceClass:    255
    bInterfaceSubClass: 255
    bInterfaceProtocol: 255
    iInterface:         0
      bEndpointAddress: 81h
      bmAttributes:     02h
      wMaxPacketSize:   64
      bInterval:        0
      bRefresh:         0
      bSynchAddress:    0
      bEndpointAddress: 02h
      bmAttributes:     02h
      wMaxPacketSize:   8
      bInterval:        0
      bRefresh:         0
      bSynchAddress:    0

8820:
<device descriptor of 0x04a7/0x0410 at 002:008>
bLength               18
bDescriptorType       1
bcdUSB                1.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       8
idVendor              0x04A7
idProduct             0x0410
bcdDevice             1.02
iManufacturer         1 ((null))
iProduct              2 ((null))
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         32
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         64 (Self-powered)
 MaxPower             50 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      2
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    8
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x100)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1015 ...
  Couldn't set configuration: could not set config 1: Operation not permitted
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x100)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceSubClass = 0xff)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL646_HP ...
    this is not a GL646_HP (bcdUSB = 0x100)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL841 ...
    this is not a GL841 (bcdUSB = 0x100)
    checking for ICM532B ...
    this is not a ICM532B (check 2, bcdUSB = 0x100)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a7, product=0x0410) at libusb:002:008
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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