Scanners not supported by SANE

Manufacturer and model

Visioneer 4800 USB
Vantas 3000
Xerox One Touch 4800

Bus type

USB

Vendor ID

0x04a7

Product ID

0x0224

Chipset

Realtek RTS8801B

Comments

The Vantas and Xerox scanners seem to be clones of the Visioneer scanner (or vice versa). However, there also seems to exist another variant of the Xerox scanner ("Xerox 4800 One Touch") which has product id 0x03a0.

Looks similar to OneTouch 5800 and 8920.
Identical output in comparison to 5300 and Microtek Scanport 3000.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

Visioneer 4800 USB
T:  Bus=01 Lev=03 Prnt=05 Port=01 Cnt=01 Dev#=  6 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=04a7 ProdID=0224 Rev= 1.00
S:  Manufacturer=Visioneer
S:  Product=USB Scanner
S:  SerialNumber=RTS8801B-0001
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms

<device descriptor of 0x04a7/0x0224 at 002:002>
bLength               18
bDescriptorType       1
bcdUSB                1.10
bDeviceClass          0
bDeviceSubClass       0
bDeviceProtocol       0
bMaxPacketSize0       8
idVendor              0x04A7
idProduct             0x0224
bcdDevice             1.00
iManufacturer         1 ((null))
iProduct              2 ((null))
iSerialNumber         8 ((null))
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       6 ((null))
 bmAttributes         224 (Self-poweredRemote Wakeup)
 MaxPower             0 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         7 ((null))
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    8
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         250 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bDeviceClass = 0)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 0, bInterfaceClass = 0)
    checking for MA-1017 ...
    this is not a MA-1017 (bcdUSB = 0x110)
    checking for MA-1015 ...
    this is not a MA-1015 (bDeviceClass = 0)
    checking for MA-1509 ...
    this is not a MA-1509 (bDeviceClass = 0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 0, bInterfaceClass = 0)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 0, bInterfaceClass = 0)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a7, product=0x0224) at libusb:002:002

Vantas 3000:
T:  Bus=02 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 10 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=04a7 ProdID=0224 Rev= 1.00
S:  Manufacturer=Visioneer
S:  Product=USB Scanner
S:  SerialNumber=RTS8801B-0001
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=  0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=   8 Ivl=  0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=250ms
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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