Scanners not supported by SANE

Manufacturer and model

Plustek OpticSlim 2420

Bus type

USB

Vendor ID

0x07b3

Product ID

0x0806

Chipset

Genesys Logic GL842

Comments

Despite the similar model number it's not compatible with OpticSlim 2400.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  6 Spd=12  MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs=  1
P:  Vendor=07b3 ProdID=0806 Rev= 3.02
S:  Manufacturer=PLUSTEK
S:  Product=USB2.0 SCANNER
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=500mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=8ms

<device descriptor of 0x07b3/0x0806 at 001:006 (PLUSTEK USB2.0 SCANNER)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x07B3
idProduct             0x0806
bcdDevice             3.02
iManufacturer         1 (PLUSTEK)
iProduct              3 (USB2.0 SCANNER)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         160 (Remote Wakeup)
 MaxPower             500 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x200)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x200)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bcdUSB = 0x200)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL646_HP ...
    this is not a GL646_HP (bcdUSB = 0x200)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL841 ...
    this is not a GL841 (writing register failed)
    checking for ICM532B ...
    this is not a ICM532B (check 2, bcdUSB = 0x200)
    checking for PV8630/LM9830 ...
    this is not a PV8630/LM9830 (bDeviceClass = 255)
    checking for M011 ...
    this is not a M011 (bcdUSB = 0x200)
    checking for RTS8822L-01H ...
    this is not a RTS8822L-01H (bDeviceClass = 255)
    checking for rts8858c ...
    this is not a rts8858c (bDeviceClass = 255)
    checking for SQ113 ...
    this is not a SQ113 (bDeviceClass = 255)
<Couldn't determine the type of the USB chip (result from sane-backends 1.0.18)>

found USB scanner (vendor=0x07b3 [PLUSTEK], product=0x0806 [USB2.0 SCANNER]) at libusb:001:006
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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