Scanners not supported by SANE

Manufacturer and model

Microtek Scanmaker 3800

Bus type

USB

Vendor ID

0x05da

Product ID

0x30ce

Chipset

Is reported to use the SQ Scan08 chip.

This is the main chip:
SCAN08
541-30-000005
0150-0107
FAGB3-000

Comments

Maybe the scanner works with the sm3840 backend?

Damjan Jovanovic started to create a backend for that scanner.

Looks very similar to the ScanMaker 4800.

Uses the same apps (scanwizard 5) - and probably the same drivers - as the microtek scanmaker 3600 and 3700.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  8 Spd=12  MxCh= 0
D:  Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs=  1
P:  Vendor=05da ProdID=30ce Rev= 1.00
S:  Product=ScanMaker 3800
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=3ms

<device descriptor of 0x05da/0x30ce at 002:003 (ScanMaker 3800)>
bLength               18
bDescriptorType       1
bcdUSB                1.10
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       8
idVendor              0x05DA
idProduct             0x30CE
bcdDevice             1.00
iManufacturer         0 ()
iProduct              2 (ScanMaker 3800)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         224 (Self-poweredRemote Wakeup)
 MaxPower             100 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         3 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bNumEndpoints = 3)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x110)
    checking for MA-1509 ...
    this is not a MA-1509 (bEndpointAddress = 0x81, bmAttributes = 0x2, wMaxPacketSize = 0x40, bInterval = 0x0)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceSubClass = 0xff)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL646_HP ...
    this is not a GL646_HP (bEndpointAddress = 0x83, bmAttributes = 0x3, wMaxPacketSize = 0x1, bInterval = 0x3)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceClass = 255, bInterfaceClass = 255)
    checking for GL841 ...
    this is not a GL841 (bcdUSB = 0x110)
    checking for ICM532B ...
  check 5, this is not a ICM532B (bNumEndpoints = 3)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x05da, product=0x30ce [ScanMaker 3800]) at libusb:002:003


Another one:
<device descriptor of 0x05da/0x30ce at 002:002 (ScanMaker 3800)>
bLength               18
bDescriptorType       1
bcdUSB                1.10
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       8
idVendor              0x05DA
idProduct             0x30CE
bcdDevice             1.00
iManufacturer         0 ()
iProduct              2 (ScanMaker 3800)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         224 (Self-poweredRemote Wakeup)
 MaxPower             100 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    255
   bInterfaceSubClass 255
   bInterfaceProtocol 255
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         3 ms
    bRefresh          0
    bSynchAddress     0
found USB scanner (vendor=0x05da, product=0x30ce [ScanMaker 3800]) at libusb:002:002
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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