I.R.I.S. IRISCard Pro
Maybe this scanner can be supported by the plustek backend?
<device descriptor of 0x0a38/0x0301 at 003:005> bLength 18 bDescriptorType 1 bcdUSB 1.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x0A38 idProduct 0x0301 bcdDevice 1.00 iManufacturer 64 ((null)) iProduct 83 ((null)) iSerialNumber 0 () bNumConfigurations 1 <configuration 0> bLength 9 bDescriptorType 2 wTotalLength 39 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 () bmAttributes 160 (Remote Wakeup) MaxPower 500 mA <interface 0> <altsetting 0> bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 255 bInterfaceSubClass 0 bInterfaceProtocol 255 iInterface 0 () <endpoint 0> bLength 7 bDescriptorType 5 bEndpointAddress 0x81 (in 0x01) bmAttributes 3 (interrupt) wMaxPacketSize 1 bInterval 16 ms bRefresh 0 bSynchAddress 0 <endpoint 1> bLength 7 bDescriptorType 5 bEndpointAddress 0x82 (in 0x02) bmAttributes 2 (bulk) wMaxPacketSize 64 bInterval 0 ms bRefresh 0 bSynchAddress 0 <endpoint 2> bLength 7 bDescriptorType 5 bEndpointAddress 0x03 (out 0x03) bmAttributes 2 (bulk) wMaxPacketSize 64 bInterval 0 ms bRefresh 0 bSynchAddress 0 <trying to find out which USB chip is used> checking for GT-6801 ... this is not a GT-6801 (bDeviceClass = 0) checking for GT-6816 ... this is not a GT-6816 (bcdUSB = 0x100) checking for GT-8911 ... this is not a GT-8911 (check 2, bcdUSB = 0x100) checking for MA-1017 ... this is not a MA-1017 (bDeviceClass = 0, bInterfaceClass = 255) checking for MA-1015 ... this is not a MA-1015 (bDeviceClass = 0) checking for MA-1509 ... this is not a MA-1509 (bDeviceClass = 0) checking for LM983[1,2,3] ... Couldn't set configuration: could not set config 1: Operation not permitted <This USB chip looks like a LM983x? (result from sane-backends 1.0.18)> found USB scanner (vendor=0x0a38, product=0x0301, chip=LM983x?) at libusb:003:005
If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.
If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.
Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.