Scanners not supported by SANE

Manufacturer and model

Canoscan 3000
Canoscan 3000ex
Canoscan 3000F

Bus type

USB

Vendor ID

0x04a9

Product ID

0x2215

Chipset

Genesys Logic GL646+GL660

Comments

Despite the failing test for GL646+GL660 this scanner is reported to use these chips. Therefore it may be possible to support it by the genesys backend in future.

1200x2400dpi USB2 scanners. The 3000F seems to be the same as 3000, but with transparency adapter. Is sold at least in the UK.

Output of /proc/bus/usb/devices or sane-find-scanner -v -v

(3000F)
T:  Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs=  1
P:  Vendor=04a9 ProdID=2215 Rev= 3.03
S:  Manufacturer=Canon
S:  Product=CanoScan
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 10mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=8ms

<device descriptor of 0x04a9/0x2215 at 002:002 (Canon CanoScan)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x04A9
idProduct             0x2215
bcdDevice             3.03
iManufacturer         3 (Canon)
iProduct              4 (CanoScan)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             10 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0
found USB scanner (vendor=0x04a9 [Canon], product=0x2215 [CanoScan]) at libusb:002:002

3000:
T:  Bus=02 Lev=02 Prnt=02 Port=03 Cnt=03 Dev#=  6 Spd=12  MxCh= 0
D:  Ver= 2.00 Cls=ff(vend.) Sub=ff Prot=ff MxPS=64 #Cfgs=  1
P:  Vendor=04a9 ProdID=2215 Rev= 3.03
S:  Manufacturer=Canon
S:  Product=CanoScan
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 10mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=(none)
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=8ms

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x200)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x200)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (reg 0x4e != reg 0x38)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a9 [Canon], product=0x2215 [CanoScan]) at libusb:002:006

Canon 3000ex:
<device descriptor of 0x04a9/0x2215 at 001:004 (Canon CanoScan)>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       64
idVendor              0x04A9
idProduct             0x2215
bcdDevice             3.03
iManufacturer         3 (Canon)
iProduct              4 (CanoScan)
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             10 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x81 (in 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x02 (out 0x02)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    1
    bInterval         8 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x200)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x200)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (reg 0x4e != reg 0x38)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 255, bInterfaceClass = 0)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a9 [Canon], product=0x2215 [CanoScan]) at libusb:001:004
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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