Scan-to-Web 3300U scanner by Acer

From: Kees Lemmens (
Date: Thu Jan 18 2001 - 08:36:31 PST

  • Next message: "Re: Scan-to-Web 3300U scanner by Acer"

    Just sent this to Acer, but probably it is better to put it here as
    well :

    ---------- Forwarded Message ----------
    Subject: Scan-to-Web scanner by Acer
    Date: Thu, 18 Jan 2001 17:17:39 +0100
    From: Kees Lemmens <>

    Dear Reader,

    Just bought a new Scan-to-Web USB 3300U scanner for our entirely Linux
    based department (> 100 Linux systems) because I understood that
    several USB Acer scanners are supported under Linux (eg Prisa 620 U and
    640 U).

    But whatever I try : I can't get it to work. It is recognized and the
    firmware can be uploaded, but afterwards the scanner just hangs and all
    scanner programs trying to access it timeout after about 30 seconds.

    I use Linux 2.4.0 with full USB support and have SANE installed.
    The firmware I upload is the (Windows) u96v121.bin file. Is this indeed
    the correct driver for this scanner or should I use a different one ?

    They are the ones for the Prisa scanners as far as I understood.

    It reports :
    ~/acer-fw 506 # ./acerfirm -v /dev/usbscanner0 u96v121.bin
    Scanner Information (from scanner)
            Vendor: Color
            Version: 0100
            Model: FlatbedScanner13
            Firmware date: Wed Dec 9 1998 14:37

    0xf8 0x00 0x00 0x00 0x00 0x00 0x00 0x00
    Uploading new firmware...
    Scanner Information (from scanner)
            Vendor: Color
            Version: 0121
            Model: FlatbedScanner13
            Firmware date: Fri Jan 21 2000 09:02

    Thanks very much for your help !

    Kees Lemmens.

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